{"id":2757,"date":"2024-03-15T14:00:48","date_gmt":"2024-03-15T13:00:48","guid":{"rendered":"https:\/\/openep.ch\/?p=2757"},"modified":"2024-02-29T15:21:15","modified_gmt":"2024-02-29T14:21:15","slug":"chiffre-daffaires-et-satisfaction-client-en-hausse-pour-openep","status":"publish","type":"post","link":"https:\/\/openep.ch\/fr\/chiffre-daffaires-et-satisfaction-client-en-hausse-pour-openep\/","title":{"rendered":"Chiffre d\u2019affaires et satisfaction client en hausse pour OpenEP"},"content":{"rendered":"<p><strong><em>Zurich, le 15\u00a0mars\u00a02024\u00a0\u2013 L\u2019exercice 2022\/2023 s\u2019est d\u00e9roul\u00e9 de mani\u00e8re extr\u00eamement satisfaisante pour la plateforme d\u2019\u00e9change d\u2019\u00e9nergie Open Energy Platform\u00a0AG (OpenEP). Une satisfaction client \u00e9lev\u00e9e, un nouveau mod\u00e8le de prix fixe bas\u00e9 sur les prix du march\u00e9 ainsi qu\u2019un chiffre d\u2019affaires record ont fait le succ\u00e8s de la p\u00e9riode \u00e9coul\u00e9e. <\/em><\/strong><!--more--><\/p>\n<p><strong>La satisfaction client atteint des records<\/strong><\/p>\n<p>OpenEP se r\u00e9jouit particuli\u00e8rement du r\u00e9sultat obtenu en mati\u00e8re de satisfaction client. Pour le mesurer, le fournisseur de services \u00e9nerg\u00e9tiques a men\u00e9 une enqu\u00eate aupr\u00e8s de sa client\u00e8le, constitu\u00e9e de fournisseurs d\u2019\u00e9nergie locaux. Le r\u00e9sultat: OpenEP et son personnel ont obtenu 5,5\u00a0points sur 6 possibles\u00a0\u2013 un r\u00e9sultat des plus brillants. D\u2019apr\u00e8s cette enqu\u00eate, les personnes interrog\u00e9es appr\u00e9cient tout particuli\u00e8rement le niveau de qualit\u00e9 \u00e9lev\u00e9 d\u2019OpenEP et le savoir technique du personnel.<\/p>\n<p><strong>Plus de stabilit\u00e9 gr\u00e2ce au mod\u00e8le de prix fixe d\u2019OpenEP<\/strong><\/p>\n<p>Cette volont\u00e9 se caract\u00e9rise notamment par le fait qu\u2019OpenEP d\u00e9veloppe des produits toujours plus innovants afin d\u2019offrir une r\u00e9elle valeur ajout\u00e9e \u00e0 sa client\u00e8le. Ainsi, depuis peu, la client\u00e8le d\u2019approvisionnement en \u00e9nergie d\u2019OpenEP est libre de recourir \u00e0 un mod\u00e8le de prix fixe bas\u00e9 sur les prix du march\u00e9. Gr\u00e2ce \u00e0 ce mod\u00e8le, les prix restent les m\u00eames sur une p\u00e9riode donn\u00e9e, quelles que soient les fluctuations du march\u00e9. Les consommateurs et consommatrices de notre client\u00e8le dont le chiffre d\u2019affaires est moins \u00e9lev\u00e9 profiteront de cette nouvelle offre.<\/p>\n<p>L\u2019agilit\u00e9 d\u2019OpenEP s\u2019exprime \u00e9galement par sa d\u00e9cision d\u2019opter pour une solution logicielle moderne permettant de garantir une fourniture de gaz fluide \u00e0 tout moment. En optimisant davantage son informatique, OpenEP est parvenue \u00e0 rendre ses processus encore plus efficaces.<\/p>\n<p><strong>OpenEP pr\u00e9serve ses liquidit\u00e9s<\/strong><\/p>\n<p>C\u2019est notamment gr\u00e2ce \u00e0 l\u2019engagement de ses \u00e9quipes qu\u2019OpenEP a r\u00e9ussi \u00e0 enregistrer un chiffre d\u2019affaires de plus de 2\u00a0milliards de francs l\u2019ann\u00e9e pass\u00e9e. Le fournisseur de services \u00e9nerg\u00e9tiques n\u2019a pas seulement d\u00e9pass\u00e9 le r\u00e9sultat budg\u00e9t\u00e9, il a \u00e9galement \u00e9tabli un nouveau record. Selon les estimations de l\u2019entreprise, des recettes de cet ordre de grandeur devraient \u00e9galement \u00eatre r\u00e9alistes \u00e0 moyen terme.<\/p>\n<p>De plus, OpenEP a pu garantir \u00e0 tout moment le besoin accru de liquidit\u00e9s pour sa client\u00e8le gr\u00e2ce \u00e0 des processus de paiement adapt\u00e9s. La structure financi\u00e8re solide de l\u2019entreprise jouit d\u2019une large acceptation.<\/p>\n<p>Mais en d\u00e9pit de ces nouvelles r\u00e9jouissantes, la situation reste tendue sur le march\u00e9. Le risque de p\u00e9nurie d\u2019\u00e9nergie, par exemple, n\u2019est toujours pas \u00e9cart\u00e9. Il est donc d\u2019autant plus important que la branche ait r\u00e9agi correctement au cours de l\u2019exercice pr\u00e9c\u00e9dent et install\u00e9 un monitoring avec un syst\u00e8me d\u2019alerte pr\u00e9coce. Et qu\u2019elle ait \u00e9galement diversifi\u00e9 ses acquisitions en \u00e9nergie. Les collaboratrices et collaborateurs d\u2019OpenEP ont apport\u00e9 leurs connaissances \u00e0 ce sujet au niveau f\u00e9d\u00e9ral.<\/p>\n<p><strong>\u00a0<\/strong><strong>OpenEP reste fid\u00e8le \u00e0 ses principes<\/strong><\/p>\n<p>OpenEP n\u2019entend pas s\u2019arr\u00eater l\u00e0 en mati\u00e8re de s\u00e9curit\u00e9 d\u2019approvisionnement. En outre, le fournisseur de services \u00e9nerg\u00e9tiques veut mettre \u00e0 profit ses comp\u00e9tences et ses ressources dans le domaine du commerce et de l\u2019\u00e9conomie \u00e9nerg\u00e9tique pour faire avancer la d\u00e9carbonation. Et, surtout, OpenEP souhaite rester fid\u00e8le \u00e0 sa strat\u00e9gie d\u2019entreprise. Concr\u00e8tement, cela signifie qu\u2019il faut continuer d\u2019assurer les prestations dans un march\u00e9 de plus en plus complexe et les adapter \u00e0 des conditions de march\u00e9 \u00e0 la difficult\u00e9 croissante. Par ailleurs, OpenEP souhaite conserver son agilit\u00e9 pour faire face aux \u00e9v\u00e9nements exceptionnels.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Contact:<\/strong><\/p>\n<p>Rudolf Summermatter, directeur d\u2019Open Energy Platform\u00a0AG | Beckenhofstrasse\u00a06 | 8006\u00a0Zurich<br \/>\nT\u00e9l\u00e9phone +41\u00a044\u00a0733\u00a062\u00a000 I E-mail: <a href=\"mailto:info@openep.ch\">info@openep.ch<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Zurich, le 15\u00a0mars\u00a02024\u00a0\u2013 L\u2019exercice 2022\/2023 s\u2019est d\u00e9roul\u00e9 de mani\u00e8re extr\u00eamement satisfaisante pour la plateforme d\u2019\u00e9change d\u2019\u00e9nergie Open Energy Platform\u00a0AG (OpenEP). Une satisfaction client \u00e9lev\u00e9e, un nouveau mod\u00e8le de prix fixe bas\u00e9 sur les prix du march\u00e9 ainsi qu\u2019un chiffre d\u2019affaires record ont fait le succ\u00e8s de la p\u00e9riode \u00e9coul\u00e9e.<\/p>\n","protected":false},"author":40,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[24],"tags":[],"class_list":["post-2757","post","type-post","status-publish","format-standard","hentry","category-news-fr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Chiffre d\u2019affaires et satisfaction client en hausse pour OpenEP - Open Energy Platform AG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/openep.ch\/text-zur-medienmitteilung\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chiffre d\u2019affaires et satisfaction client en hausse pour OpenEP - Open Energy Platform AG\" \/>\n<meta property=\"og:description\" content=\"Zurich, le 15\u00a0mars\u00a02024\u00a0\u2013 L\u2019exercice 2022\/2023 s\u2019est d\u00e9roul\u00e9 de mani\u00e8re extr\u00eamement satisfaisante pour la plateforme d\u2019\u00e9change d\u2019\u00e9nergie Open Energy Platform\u00a0AG (OpenEP). 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